Shipping

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase. We will process the charges and submit the order for shipment.

Order Shipment:

Once we process the charges to your credit card, the produt will ship within 2-5 business days from the date of your order. Transit Times are between 2-8 business days. You should receive your order within 4-13 business days from the date of your order.

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@havenhomeusa.com.